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What if the unlock fails despite a working ECU?

Olivier avatar
Written by Olivier
Updated over 8 months ago

In rare cases, an ECU that appears “compatible” may not yet be supported (e.g., specific software version, minor incompatibility, etc.).

In such cases:

  • The ECU will be returned to you

  • Whenever possible, we adjust detection to notify at the ID stage that a solution is not yet available for this ECU

  • Shipping and return costs are covered by us

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