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What if the parcel gets lost?

Written by Olivier

We work exclusively with DHL, a trusted partner since the beginning of AutoTuner.
➡️ Loss rate below 0.01%.
In the event of an issue:

  1. An official claim will be opened immediately with DHL.

  2. A refund will be issued upon presentation of the purchase invoice verifying the estimated value of the ECU and the programming (applicable strictly to the Mail-in Unlock service).

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